Information Technology Specialist
Steven Colson
With experience of working in numerous IT roles that cover many different sectors including healthcare. I am an enthusiastic individual who likes to make a difference and would like to progress into a more senior role.
I have experience of offering training to colleagues within the team and the rest of the organisation which includes hardware use as well as training for different software rollouts.
Summary of Skills
- Windows Server, Windows 10
- Android app development
- Active Directory, Azure AD
- Office 365 and PowerShell
- Veeam Backups
- Hardware diagnostics and repair
- VoIP Configuration and implementation
- Networking
- Project Management
- Lead trainer
- Extensive telephony knowledge including cable provisioning
- Contract negotiation
- WordPress site development, SEO and DNS configuration
Employment history
St Barnabas Hospice
Infrastructure Team Manager
- Project lead for VoIP based PBX rollout
- Contract negotiation for third party services and equipment
- Training provider for new staff members
- WordPress website development
- Android mobile app development
- Microsoft SCCM/WDS and smart deploy imaging
- Microsoft Intune configuration for MDM solutions
- Group Policy administration
- Writing SOP’s and processes
- Experience with Hyper-V
- Networking – Installation of cabling, configuring Netgear switches and inter VLAN
December 2018 – Present
Lincat Ltd
Systems Support Engineer
- Creating new processes, documenting the changes and training staff
- Creating databases and writing queries
- Designing and creating a new intranet
- Data cleansing and system analysis for new Ecommerce website
- Liaising with third parties to implement process to recoup costs when items are damaged during courier transfers
June 2017 – December 2018
Other previous employments include support roles for phone lines and DSL services, EPOS, IT hardware and software, IT training as well as being a telecoms installation coordinator.
Qualifications
- GCSE Mathematics and English (Grade A)
- Comptia A+
- Microsoft Office Specialist
- HND: ICT
- Access to HE Diploma – Computing
- 3CX – Basic, intermediate and advanced certification
- NVQ Level: 2 Leadership and Management
- NVQ Level: 2 Business Administration
- NVQ Level: 2 Customer Services
- Level 1 IT Systems Support (hardware)
Key achievements
Whilst working for St Barnabas Hospice I have grown and developed a team of competent engineers who take pride in their work.
I oversee the day to day running of the IT department and as well as managing a budget, I negotiate contracts with 3rd parties to ensure both attention to detail and value for money.
During lockdown I have also started my own business offering IT Support, Web Design, Graphic Design, Telecoms, Photography and Videography.